Privacy Policy

Epoxy House values user privacy and commits to handling personal data responsibly through its website and business operations. This policy details data practices. inspired by electrical industry peers like Transco and Voltamp Transformers, ensuring compliance with India’s DPDP Act 2023.

1. Information We Collect

We gather minimal data for service delivery: name, email, phone, company, and designation from inquiry forms, contact pages, or emails. Technical data includes IP address, browser type, and visit duration via cookies for site analytics. No sensitive data (e.g., financial details) is collected online; these are handled offline.

  • Contact info for quotes/responses.
  • Usage data for site improvement.

2. How We Use Your Data

Collected information enables responding to enquiries, processing quotes, sending product updates, and enhancing epoxy solutions. We use it for legitimate interests like customer support and marketing relevant flooring innovations. Aggregated analytics improve user experience without identifying individuals.

3. Sharing and Disclosure

Data is shared only with affiliates, logistics partners, or authorities for order fulfilment/compliance. No sales to third parties. International transfers (if any) include safeguards like standard clauses.

4. Data Security and Retention

Robust measures—encryption, access controls, and firewalls—protect data. Retention matches purpose: inquiry data for 2 years and order data per legal needs. Users can request deletion post-purpose.

5. Your Rights

Request access, correction, or erasure via privacy@epoxyhouse.com. Opt-out of marketing anytime. Cookies are manageable via browser settings; essential ones ensure functionality.

6. Children's Privacy

Site not for under-18s; there is no known collection from minors.

7. Changes to Policy

Updates posted here; continued use implies consent. Last revised: April 2026.