Terms and Conditions

Epoxy House, a leading provider of high-quality epoxy flooring solutions in India, establishes these Terms and Conditions to govern all interactions with its website at www.epoxyhouse.com, including browsing, enquiries, product downloads, and any preliminary commercial communications. These terms ensure clarity, fairness, and legal protection for both Epoxy House and its customers, reflecting industry standards seen in similar manufacturing websites.

1. Acceptance of Terms

By accessing or using the Epoxy House website, you confirm that you have read, understood, and agree to these Terms and Conditions in their entirety. This agreement forms a binding contract between you (the user, visitor, or potential customer) and Epoxy House. If you do not agree with any provision, you must immediately cease using the site. Epoxy House reserves the right to modify these terms at any time without prior notice; continued use after changes implies your acceptance of the updated version, much like practices outlined by transformer manufacturers such as Foster and Tirupati Transformer.

2. Use of the Website

Users may access the website for informational purposes, such as viewing epoxy flooring products, technical specifications, catalogues, and contact details. However, all activities must comply with applicable laws, and no user may engage in unauthorised scraping, data mining, or systematic downloading of content. Epoxy House permits personal, non-commercial use only; any commercial exploitation requires prior written approval. The site is intended for business-to-business interactions, targeting contractors, architects, and industrial clients seeking durable, chemical-resistant epoxy coatings for floors, walls, and surfaces.

  • Personal use limited to research and enquiries.
  • Prohibited: Reverse engineering site features or copying designs.

3. Intellectual Property Rights

All content on the website—including product images, technical drawings, descriptions, trademarks (e.g., Epoxy House logo), and literature—remains the exclusive property of Epoxy House or its licensors. Users receive no ownership rights and may not reproduce, distribute, or adapt materials without express permission. This protection aligns with standard clauses in manufacturing sites, preventing misuse of proprietary epoxy formulations and application guides.

4. Product Information and Quotations

Product details provided online, such as epoxy resin types, coverage rates, curing times, and application methods, serve as general guides only. They do not constitute formal offers, warranties, or guarantees. Actual specifications, pricing, delivery terms, and performance will be confirmed via written quotations, purchase order acknowledgements, or contracts. Epoxy House may revise product info without notice due to ongoing improvements or material availability, similar to how VA Transformer handles specifications.

5. Orders and Payments

Any online inquiry or form submission initiates a process but does not bind Epoxy House until a formal order acknowledgement. Payments must follow agreed terms (e.g., advance or letter of credit), with all transactions in INR unless specified otherwise. Late payments incur interest at 1.5% per month, and Epoxy House retains title to goods until full payment.

  • Orders subject to stock availability.
  • Cancellations are possible pre-production with a 20% fee.

6. Delivery and Risk

Delivery timelines are estimates; delays due to supply chain issues, force majeure (e.g., strikes, natural disasters), or customer delays do not entitle one to claims for damages. Risk transfers to the buyer upon handover to carrier. Epoxy House arranges shipping but recommends insurance; returns require prior approval and are subject to restocking fees.

7. Warranties and Liability

Epoxy House warrants products against manufacturing defects for 12 months from delivery, provided proper storage and application per guidelines. No consequential liability for indirect losses like downtime or property damage. Total liability is capped at invoice value, excluding wilful misconduct, mirroring transformer industry disclaimers.

8. Force Majeure

Epoxy House is excused from performance if events beyond control—such as pandemics, wars, or raw material shortages—prevent fulfilment. Notice will be given promptly, with reasonable efforts to mitigate it.

9. Termination and Governing Law

Epoxy House may suspend or terminate access for violations. Disputes fall under Indian law, with exclusive jurisdiction in courts at Jodhpur, Rajasthan. These terms promote transparency in epoxy flooring sales.